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Joint Photographic Experts Group Image  |  2002-01-01  |  8.1 MB  |  6000x4000
   ocr: ES KTO V R : - - - - M E - HOWTO B HANI - - CONFLICT - &CONFRON - N - - - I ATIN - B Put an end to the negative c attitudes, hurt feelings and angry outbursts that stem from mismanaged conflict. PRESENTED BY SHARON SPANO